Privacy Policy

Effective Date: 19 January 2025

CYPBD (“we,” “our,” “us”) operates the website https://cypbd.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Data You Provide

We collect the following types of personal data when you interact with our Website:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party payment providers)
  • Any other information you provide through forms or communication channels.

b. Automatically Collected Data

We may collect certain information automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Pages visited and time spent on our Website
  • Cookies and similar tracking technologies (see Section 7).

c. Vendor Data

For multivendor operations, we collect additional information from vendors, such as:

  • Business name and registration details
  • Bank account information for payments
  • Product details and inventory information.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Our Services: Process orders, deliver products, and manage vendor relationships.
  • Customer Support: Respond to inquiries and provide assistance.
  • Marketing: Send promotional emails, newsletters, and updates (with your consent).
  • Compliance: Ensure legal compliance and enforce our terms and conditions.
  • Website Improvement: Analyze usage data to enhance the Website’s performance and user experience.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide consent for specific purposes (e.g., marketing communications).
  • Contractual Necessity: To fulfill orders and provide services.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For Website analytics, fraud prevention, and business operations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Vendors: To fulfill orders and manage marketplace operations.
  • Service Providers: Payment processors, shipping companies, and IT support providers.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In case of mergers, acquisitions, or asset sales.

5. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place for such transfers.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction: Limit the processing of your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to data processing for specific purposes (e.g., direct marketing).
  • Withdraw Consent: Withdraw consent at any time for data processing based on consent.

To exercise your rights, contact us at contact@cypbd.com.

7. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze Website traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Effective Date.” We encourage you to review this Privacy Policy periodically.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

CYPBD
Address: Mirpur, Dhaka, Bangladesh
Email: contact@cypbd.com

By using our Website, you acknowledge that you have read and understood this Privacy Policy.